Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Penerbit UniMAP will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 30 days after the confirmation.

Please return your purchase to the following address:
 

Penerbit UniMAP / UniMAP Press
Tingkat 10, Bangunan KWSP,
Jalan Bukit Lagi,
01000 Kangar, Perlis.

Please contact us at sales_penerbit@unimap.edu.my or 0194758236 if you have any questions or doubts.