Q. How do purchase my order on the site?
To order your purchase:-
Q. What are the payment methods available?
UniMAP Online Bookstore offers various kind of Payment Methods as shown below:-
1. Credit Card & Internet Banking
Via MOLpay (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank: Bank Muamalat Malaysia Berhad
Bank Account: 09010001234710
Account Name: Bendahari Universiti Malaysia Perlis
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan and email us the above info to Email Address: firstname.lastname@example.org.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status.
- Please send an email to our customer's service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be canceled.
Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysian Ringgit.
Q. How long does the delivery usually takes?
Delivery usually will take about 5 working days. Orders are processed and delivered on working days only (Monday to Friday). Therefore orders placed on Saturday/Sunday will not be processed and dispatched until the following Monday. UniMAP Press does not accept any liability whatsoever for delayed delivery caused by any third party.
Q. I still have doubts!
Sorry that we're unable to clear your doubts on the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.